Salesforce Training in Viman Nagar Pune
Salesforce is the world’s leading customer relationship management platform for almost two decades. It is based on cloud computing. It provides companies with a single view of their entire sales management cycle including sales pipelines, lead generation, customer queries and complaints, customer service, promotion, and marketing. Salesforce helps a company to take care of existing customers, and also provides opportunities for new customer generation. Salesforce also helps a company get insights into the customer behavior, preferences, and demographics. There are more than 150000 companies who are using Salesforce today, and the number is only increasing. From the customer’s point of view too, Salesforce helps them resolve their issues and also check the status of their orders conveniently. 54% of Salesforce users believe that it helps them deliver much better-personalized services to customers, and 70% of users trust Salesforce to resolve customer issues better.