Salesforce is the world’s leading customer relationship management platform for almost two decades. It is based on cloud computing. It provides companies with a single view of their entire sales management cycle including sales pipelines, lead generation, customer queries and complaints, customer service, promotion, and marketing. Salesforce helps a company to take care of existing customers, and also provides opportunities for new customer generation. Salesforce also helps a company get insights into the customer behavior, preferences, and demographics. There are more than 150000 companies who are using Salesforce today, and the number is only increasing. From the customer’s point of view too, Salesforce helps them resolve their issues and also check the status of their orders conveniently. 54% of Salesforce users believe that it helps them deliver much better-personalized services to customers, and 70% of users trust Salesforce to resolve customer issues better.
Experts forecast that by 2025, SaaS solutions like Salesforce would attain a deployment rate of almost 85%. Even now, cloud-based CRM solutions are registering annual growth rates upwards of 20% per annum. So the importance of Salesforce is assured now and for the next many years. With a market share of more than 15%, Salesforce has captured a large chunk of the enterprise, which assures work for its developers on a continuous basis.
Salesforce is a great platform for a fresher to begin his career in software development. The huge market share and great popularity of Salesforce would ensure that these skills would always be in demand. The release of Lightning CRM by Salesforce has opened new avenues for users as well as developers. For users, it helps increase the productivity of their sales force, and also provide them with enhanced analytics that will help in ramping up sales. Developers will benefit because clients will need help in updating and using these new features.
Our comprehensive Salesforce Training Program in Viman Nagar Pune is also offered at other three centers at Kothrud, Shivaji Nagar, Waked. We offer training batches during both weekdays and weekends, where the basics of internet and web programming are delivered. We would offer you the opportunity of working on live projects within the duration of your course. 100% job placement assistance is provided to all students. Please visit Salesforce Training Center in Viman Nagar Pune and find out more about the details of the curriculum that we offer.